Running a commercial kitchen is filled with challenges. One constant struggle is getting ahold of your vendors in order to get reliable, quick service on your commercial kitchen equipment so you can keep running, which gets complicated when you work with many vendors and have to deal with appointment scheduling, work orders, and more. The solution? Work with a single commercial kitchen service provider. Putting your commercial kitchen’s upkeep in the hands of one retail kitchen service provider might seem scary, but there are some benefits in doing so.
Suppose you’re familiar with the dreadful experience of a kitchen emergency due to a piece of equipment breaking. In that case, a kitchen emergency due to a part of equipment breaking, you understand how important it is to get your equipment serviced quickly when that need comes. Using a single commercial kitchen service provider means you know who to call immediately, with a single point of contact so you can get them in the door, get your equipment fixed, and get back to work. Plus, if all of your calls are routed through one service provider, they’ll be more likely to respond to you quickly since you’re a more significant piece of their business.
Dedicated Point of Contact
Part of what slows down service requests in the restaurant industry is getting ahold of someone who knows what they’re talking about. Unfortunately, it can be a real headache to call multiple vendors, get put on hold, and struggle to find an account manager to have machinery fixed. A single provider means a single account manager can go through whenever you need something. They’ll already know your employees, locations, and the service history for everything in your kitchen.
A Holistic Understanding
Speaking of service history, working with one commercial kitchen servicer also means that they will know all of your systems and how they function together. A broken air conditioner may impact your refrigeration, affecting your ice maker, and so on. Every kitchen equipment plays a role, and having someone who understands each piece results in quicker and more efficient service requests being completed.
Get some time back, thanks to how simple this will be to manage. You will no longer have to keep track of every piece of paperwork and work who will be in your kitchen and when. One central servicer means it’s easy to control, so enjoy the free time you’ll gain.
CONTACT PINE HEIGHTS COMMERCIAL KITCHEN SERVICE, INC.!
Since 1971, Pine Heights Commercial Kitchen Service, Inc., has been the leader in Commercial Kitchen Equipment Services in the greater Baltimore Metropolitan area. We specialize in Restaurant Equipment Repair Services, Commercial Refrigeration, Preventive Maintenance, in-shop repairs, and over-the-counter parts.
At Pine Heights, our motto is simple: “Quality Service for Less.” We provide the highest level of commercial maintenance for a competitive rate. We are veteran and family-owned and operated and located in Baltimore at 2900 West Patapsco Ave., Baltimore, MD 21230.